I am a San Francisco based IT leader with a background in design, technology training, and enterprise Apple support. I am enthusiastic and thrive in an atmosphere demanding excellence, multi-tasking, and utilizing a wide breadth of skills. I have a demonstrated ability to work effectively with individuals at all levels and functional areas. My passion lies in providing high level customer support and assisting individuals to master technology tools. I love helping people – the Ritz-Carlton Gold Standards rule my support world!